Introduction

VR Adventure Madrid is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Make a booking or reservation
• Contact us through our website
• Subscribe to our newsletter
• Participate in surveys or promotions

This information may include your name, email address, phone number, and any other details you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Access times
• Pages viewed

How We Use Your Information

We use the information we collect to:

• Process your bookings and reservations
• Communicate with you about your visit
• Respond to your inquiries and provide customer support
• Send you promotional materials and updates with your consent
• Improve our website and services
• Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve our services

You can control cookie settings through your browser. Please note that disabling cookies may affect the functionality of our website.

Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and conducting our business
• Law enforcement or government agencies when required by law
• Third parties in connection with a business transfer or merger

All third parties are required to maintain the confidentiality of your information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are designed for families, including children. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

VR Adventure Madrid
Calle Gran Via 45
28013 Madrid, Spain
Phone: +34 91 234 5678
Email: privacy@vradventuremadrid.com